Sharper team focus
Helps your support agents prioritise right tasks.
Faster response time
Reduces waiting with quicker, targeted replies.
Harmonised communication flow
Unifies agent contributions for a more consistent experience.
Multi agent chat
Multi agent collaboration via chat
Boost your team’s productivity by leveraging mention-based routing for multi-agent chat. When users send messages mentioning a specific agent, the workflow instantly identifies and directs these to the correct recipient. This eliminates confusion and manual handoffs, sharply reducing message handling errors. Multiple agents manage incoming tasks without missing urgent requests, and consolidated responses are automatically organised for the end user’s clarity. Support teams spend less time sorting communication and more time resolving customer issues, leading to swifter service and consistently higher satisfaction. As your operation grows, the system adapts and scales, seamlessly accommodating additional agents and increased conversation volumes, ensuring long-term efficiency and a better customer experience.
Before
- Agents manually route chat messages.
- Messages often missed or overlooked.
- Slow response times for critical requests.
- Complex and confusing agent handovers.
- Users receive scattered or unclear replies.
After
- Agents respond to the correct mentions instantly.
- Faster resolution of enquiries and requests.
- Messages are never missed or overlooked.
- Seamless agent handovers within a single chat.
- Consolidated responses for clear user communication.
Passionate – Dedicated – Professional
Got an Automation in Mind?
Just explain what you want your Ai worker to do and we will make it happen. Chat it through with us, send us a sketch, write us an email. Whatever is easiest for you we can work with to design and implement your automation idea, all as part of our all inclusive Ai automation service – or Workers as a service.
We’re Building the Future of Business Automation
Join us now and start shaping what’s next with practical, real-world Ai that actually delivers results.
Endless Possibilities Just a Call Away
We’ve made it effortless to bring automation into your business, no complexity, no steep learning curve.
Here’s how we do it:
1. Book a free strategy Call
We identify the most high-impact automations or build what you have in mind.
2. We Design, Build & Maintain
We design, test, build and implement everything, end to end.
3. Pay a Fixed Monthly Fee
Only pay a small ongoing fee for continuous monitoring, support, and upgrades.
