Accelerate Jira Incident Resolution with Automated Responses

Enhanced Jira incident responses
Faster team notifications
Speed up how quickly teams react to issues.
Reduced manual updates
Minimise manual input and save valuable resources.
Improved incident tracking
Completely centralise action logs for future analysis.
Jira incident workflow

Enhanced Jira incident responses

Eliminate bottlenecks in your incident management process by automating the journey from incident detection in Jira to team notifications, updates, and logging. As soon as a new Jira incident is triggered, all relevant teams are promptly notified on Slack, ownership and statuses are updated automatically, and crucial details are shared directly with incident owners via email. Every action is logged in Google Sheets, providing a transparent record for analysis and future improvements. This integrated workflow reduces the time spent on manual updates, minimises potential errors, and enhances communication for more efficient resolution of IT incidents. With seamless connectivity between Jira, Slack, email, and Google Sheets, your teams can focus on problem-solving, not process management.
Before
  • Delayed incident notifications to teams.
  • Manual status updates often missed.
  • Incident owners not always informed on time.
  • Lack of a central record of actions.
After
  • Faster incident notifications reach the right team.
  • Fewer manual updates and improved team accountability.
  • Incident updates instantly communicated to owners.
  • Accurate response logging for improved analysis.
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Live Workflows
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Years Automating
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Tasks / Month
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Hours Saved

helping your business practically

Benefits of This Workflow Automation

Rapid Notifications

Teams receive prompt alerts as soon as incidents occur.

Enhanced Accountability

Team assignments and status updates are automatically managed.

Accurate Logging

All actions and responses are reliably tracked in sheets.

Reduced Manual Errors

Automation ensures updates are consistent and error-free.

Owner Transparency

Incident owners are continually informed of status changes.

Seamless App Integration

Connects Jira, Slack, email, and Google Sheets effortlessly.

Passionate – Dedicated – Professional

Got an Automation in Mind?

Just explain what you want your automation to do and we will make it happen.  Chat it through with us, send us a sketch, write us an email.  Whatever is easiest for you we can work with to design and implement your automation idea, all as part of our all inclusive Ai automation service – or Workflows as a service.

We’re Building the Future of Business Automation

Join us now and start shaping what’s next with practical, real-world Ai that actually delivers results.

Endless Possibilities Just a Call Away

We’ve made it effortless to bring automation into your business, no complexity, no steep learning curve.
Here’s how we do it:

1. Book a free strategy Call

We’ll identify high-impact automations or build one you have in mind.

2. We Design, Build & Maintain

No tech headaches. We handle everything from start to finish.

3. You Focus on Growth

We maintain, upgrade and make improvements and swap outs.

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