Accelerated Issue Logging
Faster, automated creation means quicker support responses.
Team Focus Enhanced
Support teams concentrate on resolutions instead of admin.
Seamless Data Flow
Data moves smoothly between Gmail and Linear, error-free.
Support Requests Automation
Effortless support request handling
Support teams efficiently transform incoming Gmail support requests into actionable Linear issues without any manual input, ensuring nothing is missed. Automatic extraction and categorisation of email content enables teams to respond to urgent customer needs faster and with greater precision. This seamless workflow strengthens communication between customer-facing channels and internal project management, building trust and transparency for your end users. By streamlining admin and reducing delays, the solution eliminates the risk of lost or overlooked requests, allowing teams to focus on problem-solving and improve support outcomes. Your business gains measurable time savings, reduces operational costs, and delivers a superior customer experience with every automated email-to-ticket transition.
Before
- Manual transfer of email support requests to Linear.
- Risk of support emails being overlooked or lost.
- Support teams spending extra time on admin tasks.
- Inconsistent tracking of issues between email and Linear.
- Delayed response times to customer requests.
- Frequent context-switching for support team members.
After
- Support requests logged in Linear without manual input.
- Immediate team visibility on customer issues.
- Efficient handling and prioritisation of support tickets.
- No missed or lost customer messages.
- More time for teams to resolve rather than track.
- Automated link between email and project management.
Passionate – Dedicated – Professional
Got an Automation in Mind?
Just explain what you want your automation to do and we will make it happen. Chat it through with us, send us a sketch, write us an email. Whatever is easiest for you we can work with to design and implement your automation idea, all as part of our all inclusive Ai automation service – or Workflows as a service.
We’re Building the Future of Business Automation
Join us now and start shaping what’s next with practical, real-world Ai that actually delivers results.
Endless Possibilities Just a Call Away
We’ve made it effortless to bring automation into your business, no complexity, no steep learning curve.
Here’s how we do it: